The Australia and New Zealand (ANZ) Banking Group has been appointed as one of two providers of core banking services for the New South Wales (NSW) government.

The agreement requires ANZ to provide services across cash management, payments, merchant acquiring and cross-border banking requirements from April 1, 2019. These services will be divided between ANZ and Westpac, the incumbent bank.

“We’re very proud to be partnering with the NSW government as it looks to transform the way frontline services are delivered to its citizens. This partnership goes beyond a traditional banking relationship and reflects our strong alignment on both innovation and community purpose, as well as our commitment to delivering seamless payment experiences to the people and businesses of NSW,” said Mark Whelan, ANZ Group executive institutional.

ANZ will also be the NSW government’s innovation partner, leveraging the bank’s capability and experience in data analytics, human-centred design, digital and payments.

“Like banks, governments are facing changing expectations from their citizens and need to respond in a way that’s intuitive, flexible and innovative. The NSW government is progressive in its thinking, and we’re confident this partnership will draw upon our experience and expertise in digital banking and transformations to help drive that vision for the future,” said ANZ Group Executive Digital Banking Maile Carnegie.

The contract is effective for three years with the possibility of extensions.





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